logo
QR Codes•

QR Code IO Charge: What the QR-Code.io Fee Is and How to Cancel

What a QR-Code.io charge on your card statement is, whether QR Code IO is free, how its trial renews, how to cancel, refunds, and what happens to your codes.

Avatar for undefined
CodeQR Team
Content Team

A charge from QR-Code.io on your card statement is a subscription to QR Code.io, the QR code generator at qr-code.io. People often search for it as "qr-code.io QR fee". QR Code.io offers new users a trial. Its terms say the trial has to be cancelled before it ends or regular fees start, that the subscription then renews automatically, and that fees are non-refundable. To stop the next charge, log in, open Billing and click Cancel subscription.

Everything below about QR Code.io comes from its own website, read on October 29, 2026: the terms and conditions (last updated April 19, 2026), the plans page, the FAQ and the cancellation page. CodeQR has no connection to QR Code.io.

What the QR-Code.io charge on your statement is

QR Code.io's terms say: "All charges will appear as QR-Code.io on your credit card billing statement." The line on your statement is a payment for a QR Code.io plan, either the first charge after a trial ended or the renewal of a plan that was already running.

If you don't remember signing up, ask around first: someone in your team may have made a QR code for a flyer or a menu and paid with the company card. If nobody did, talk to your card issuer about a charge you did not authorize.

Is QR Code IO free?

No. The plans page has no free plan. It lists three paid options, monthly, quarterly and annual, invoiced every month, every quarter or every year. All three come with the same features, including unlimited dynamic QR codes, unlimited scans and unlimited users.

The price depends on where you are. The terms say "Plans may be in local currencies so exact charges may vary based on your location", so this article does not quote one price. Open the plans page from your own country to see yours.

The trial is the free part. The home page has a "Start for Free Today" button, and the FAQ says "our free trial allows you to use all features of our platform."

How the trial turns into a paid subscription

The terms list "monthly, quarterly, annual, 14-day trials, free trials and discounted plans". On trials and what comes after them, they say:

  • New users may get "a one-time trial plan (e.g., '14-day trial plan')".
  • "You must cancel your Trial Plan before the end of the promotional period to avoid being charged regular Fees for the next billing period."
  • After that, "your payment method on file will be charged Fees for additional subscription periods, as disclosed to you when you enroll, without obtaining further permission or confirmation from you."
  • The subscription "renews automatically unless canceled in advance of the next payment period by you."

So a trial you do not cancel becomes a paid plan, and that plan renews at the end of each month, quarter or year. The trial you get, and its price, are shown when you sign up. If you are trying the service now, write down the end date the day you start.

How to cancel a QR Code.io subscription

The cancellation page gives three steps:

  1. Log in to your QR Code.io account.
  2. Open Billing in the dashboard menu.
  3. Click Cancel subscription and confirm.

If you can't log in, reset your password from the login page. If that fails, write to support@qr-code.io, the address in the terms, and ask them to confirm the account is still active. Keep a screenshot or the confirmation email once the cancellation goes through.

Cancel before the next payment date. The terms say the subscription renews "unless canceled in advance of the next payment period", so cancelling stops the next renewal and does not reverse a charge that already happened.

Can you get a refund from QR Code.io?

The plans page answers this directly: "No, we don't refund any subscriptions." The terms say "All fees are non-cancellable and non-refundable", and add: "Refunds may be issued under exceptional circumstances and in company's sole discretion 30 days after any last purchase."

If you think your case is exceptional, email support@qr-code.io and keep the reply. A charge you never authorized is a question for your card issuer.

What happens to your QR codes after you cancel

QR Code.io's FAQ covers the dashboard:

  • After you cancel: "your QR codes will still appear in your dashboard, but you won't be able to access them. You'll be unable to update your QR codes or access the analytical data until after you've taken out another subscription."
  • After the trial: "your QR codes won't go anywhere. However, you won't be able to access them or the collected data unless you take out one of our paid plans."

The FAQ does not say whether a printed code keeps sending people to its destination once you stop paying. If the code is already on flyers, packaging or a sign, ask QR Code.io in writing before you cancel, and scan one of the printed codes after you cancel.

This can change because of how dynamic codes work. A dynamic QR code holds a short link on the provider's servers, and the provider decides where that link sends people. A static code holds the destination itself, so it works without any account. Our guide to static vs dynamic QR codes explains when each one makes sense.

QR-Code.io, QR.io, QRCode.io and CodeQR are four different companies

The names are close, and people mix them up when they look for a charge or a login page:

  • QR Code.io (qr-code.io, with a hyphen) is the company this article is about. You cancel from Billing in its dashboard.
  • QR.io (qr.io) is a separate generator. Its cancellation page asks for "the email you used to subscribe to QR.io".
  • QRCode.io (qrcode.io, no hyphen) calls qr-code.io "a separate, unaffiliated company with a similar name" on its home page, and says "We never ask for credit card details for free trials."
  • CodeQR (codeqr.io) is this site. We are not connected to any of the three above and cannot cancel or refund their subscriptions.

Match the website in the charge, or in your login email, to the right company before you contact anyone.

How to avoid a surprise QR code subscription

The same checks work for any QR code generator:

  • Use a static code for content that never changes, such as a Wi-Fi network or a page that will always live at the same address. A static code keeps working without a subscription.
  • Read the trial terms before you enter a card: how long it lasts, what it turns into and how to cancel.
  • Put the trial's end date in your calendar the day you start it.
  • Ask what happens to printed codes when you stop paying. Some providers keep redirecting and some stop.
  • Check for monthly billing before you agree to a yearly charge for a short campaign.

How CodeQR handles trials and cancellation

On the same points, CodeQR works like this:

  • There is a Free plan. You can create an account and make QR codes and short links without paying.
  • You can try a paid plan free for 7 days with no credit card required. If you start a trial with a card instead, the screen where you choose it says to cancel before day 8 to pay nothing.
  • When a paid plan or a trial ends, the workspace goes back to Free and your dynamic QR codes and short links keep redirecting, including those on your own domain. What changes is the limits and the paid features, as this help article explains.
  • Paid plans can be paid monthly or yearly. See them on the pricing page.

QR Code IO charge questions

No. QR Code.io's plans page lists monthly, quarterly and yearly plans and no free plan. New users can get a trial, and the terms say it must be cancelled before it ends to avoid regular fees.

QR codes that keep working when your plan changes

Start on the Free plan, try a paid plan for 7 days without a credit card, and keep every dynamic code redirecting if you go back to Free.